Introduction
At BioReform, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or shop on our website. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Data We Collect
When you interact with our website, we may collect the following types of information:
- Personal Information: Name, email, phone number, billing/shipping address.
- Transaction Data: Order details, payment information (processed securely via third-party payment gateways).
- Technical Data: IP address, browser type, cookies, device information.
- Marketing Preferences: Newsletter signups, subscription choices.
How We Use Your Data
We use your data for the following purposes:
- To process and deliver your orders.
- To communicate with you about purchases, offers, and updates.
- To improve our website, products, and services.
- To personalize your shopping experience.
- To comply with legal obligations.
Legal Basis for Processing (GDPR)
We process your personal data only when we have a lawful basis, including:
- Contractual necessity: To complete your orders.
- Legitimate interests: To improve services and communicate offers.
- Consent: For newsletters and marketing emails.
- Legal compliance: To meet regulatory requirements.
Data Sharing
We may share your data with:
- Logistics partners (for shipping and delivery).
- Payment gateways (for secure transactions).
- Analytics & marketing tools (to improve user experience).
We do not sell or trade your personal data to third parties.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.
Your Rights (Under GDPR)
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (“Right to be Forgotten”).
- Withdraw consent for marketing at any time.
- Request data portability.
- Object to data processing.
To exercise these rights, contact us at [Insert Contact Email].
Cookies & Tracking
Our website uses cookies to enhance your browsing experience.
- Essential cookies: For site functionality (e.g., cart, checkout).
- Analytical cookies: To measure traffic and improve performance.
- Marketing cookies: For personalized ads and promotions.
You can manage or disable cookies through your browser settings.
Data Security
We use encryption, secure servers, and strict access controls to protect your personal data from unauthorized access, disclosure, or misuse.
International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses.
Children’s Privacy
Our website is not directed at children under 16. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”
Contact Us
For questions or data requests, please contact us at:
Email: support@greenybags.com