At GreenyBags, we strive to deliver your orders in a timely and efficient manner while maintaining the highest quality standards. This Shipping Policy provides detailed information about shipping methods, timelines, charges, and other related aspects for orders placed through our website, https://greenybags.com/.

1. Shipping Destinations

GreenyBags currently ships to:

  • All locations within India.
  • For international shipping inquiries, please contact our support team at support@greenybags.com.

2. Shipping Methods and Delivery Time

We partner with reliable shipping carriers to ensure prompt delivery. Delivery timelines may vary based on your location and the selected shipping option:

  • Standard Shipping:
    • Delivery within 5–7 business days.
    • Available across most locations in India.
  • Express Shipping:
    • Delivery within 24-72 Hours 
    • Available for select pin codes and subject to an additional fee.

Please note that delivery timelines are estimates and may be affected by unforeseen circumstances, including weather, holidays, or logistics delays.

3. Shipping Charges

  • Standard Shipping: Free for orders above ₹1500. For orders below this threshold, a nominal shipping fee of ₹100 will apply.
  • Express Shipping: Additional charges apply based on the delivery location and package weight.
  • Shipping charges, if applicable, will be calculated and displayed at checkout.

4. Order Processing Time

  • Orders are typically processed and dispatched within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

5. Tracking Your Order

  • Once your order is shipped, you will receive an email or SMS with a tracking number and a link to track your shipment in real time.
  • For assistance with tracking, contact our support team at support@greenybags.com.

6. Delivery Attempts

  • The courier will attempt delivery up to [Insert number] times. If the delivery fails due to an incorrect address, unavailability, or other customer-related issues, the package may be returned to our warehouse.
  • Additional charges may apply for reshipping the order.

7. Shipping Restrictions

  • We do not ship to P.O. Boxes, military addresses, or restricted areas.
  • Certain remote locations may require additional delivery time or be subject to additional shipping charges.

8. Damaged or Missing Items

  • If you receive a damaged package or notice missing items, contact us within 48 hours of delivery.
  • Provide photographs of the damaged packaging and items.
  • We will arrange for a replacement or issue a refund as per our Return and Refund Policy.

9. Delays in Shipping

While we strive to meet delivery timelines, certain factors beyond our control may cause delays, such as:

  • Natural disasters or extreme weather conditions.
  • Pandemic-related disruptions.
  • Courier service delays.

In such cases, we will keep you informed and work to resolve any issues promptly.

10. International Shipping

  • For international shipping inquiries, please email us at support@greenybags.com.
  • Shipping charges, customs duties, and taxes for international orders are the customer’s responsibility unless stated otherwise.

11. Undeliverable Packages

If a package is deemed undeliverable due to incorrect or incomplete address details, refusal to accept delivery, or failure to collect the package from the courier:

  • The package will be returned to our warehouse.
  • Reshipping the package will require additional shipping fees.

12. Customer Support

For questions or concerns about your shipment, please contact us:

  • Email: support@greenybags.com
  • Phone: +91- 7036264313
  • Address:  No 1, Plot No 208, Road, IDA Jeedimetla, Jeedimetla, Hyderabad, Telangana 500055

13. Updates to This Policy

GreenyBags reserves the right to update this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. Please review this page periodically to stay informed of any updates.

Effective Date: 10-1-2025
We appreciate your understanding and cooperation. Thank you for choosing GreenyBags for your eco-friendly products!

Shopping Cart